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Go to the “Backup and reset” section under “Settings”, turn on “Back up my data” if it isn’t already, tap “Back up account”, and select the account you want to back up. 10) Back everything up and do a factory data reset If not, this is not the droid you’re looking for. ![]() If there is an option to “Enable”, tap it. 9) Make sure Download Manager is enabledįind the Download Manager app under “Settings”, “Manage Apps”, “Al””. Once all accounts have been removed, to back to the “Accounts” section and select “Add Account”, and add all of your accounts again. Open the menu by tapping on the three dots, and select “Remove”. Tap “Google”, and then tap on the account you want to reset (you should repeat this process for every account that’s on the device). Go to your settings again and find the “Accounts” section. 8) Remove your Google accounts and add them again #Google play services app uninstall apkSame as #4, but check the version number for Google Play Services and look for a more updated APK file for this app. 7) See if a new version of Google Play Services is available Just like #2, but for Google Play Services instead of Play Store. Follow the same steps as for #1, but instead of Play Store, go to Google Play Services. #Google play services app uninstall androidSometimes, Play Store problems actually originate in Google Play Services, which is the man behind the curtain that makes all the different apps on your Android talk to each other and work in sync. #Google play services app uninstall manualCompare this version number to the most recent version of the Google Play Store APK file available online, and do a manual download of the newer version if applicable. The version of Play Store you have installed is written in gray right underneath the app name. 2) Clear Google Play Store app dataįollow the same steps as for #1 but tap the “Clear data” button.Īds 3) Uninstall Google Play Store updatesįollow the same steps for #1 and #2, but tap the “Uninstall updates” button.Ĥ) See if a new version of Google Play Store is availableįollow the same steps for #1-3, but don’t tap any buttons. Tap on it, and then tap the “ Clear cache” button. Go to your device’s settings, go to “Manage Apps”, and find Google Play Store in the list.
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